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16 Feb '16

Happy Customer = Happy Work

The holy grail of work life is job satisfaction. Where do we get that from?  Happy customers, of course.  Happiness is contagious. Happy customers translate very easily into Happy employees!

In ECommerce, we do not have the pleasure of seeing our customer's satisfaction but we want to take the time to thank all you who share their customer satisfaction with us via email, social media posts or just a blog mention on their websites.

You didn't have to, but we are glad you took the time to let us know you are happy because now we are too.

"Find a job you love and you will never work a day in your life."

Thank you. 

09 Feb '16

Great Tips for Safe Online Shopping

Posted by Gabriella Mazarakis in HTTPs://, Safe Shopping Online, SSL

Let's face it, there's every reason in the world to shop online. The bargains are there. The selection is mind-boggling. The shopping is secure. Shipping is fast. Even returns are pretty easy, with the right e-tailers. Shopping has never been easier or more convenient for busy and savvy consumers. Rebelle Kids is a very secure site but we want to take some time to explain to our customers how to feel comfortable shopping online at our store. 

Follow these basic guidelines and you can shop online with confidence.

1. Look for the Lock- See Image below

Never ever, ever buy anything online using your credit card from a site that doesn't have SSL (secure sockets layer) encryption installed—at the very least. You'll know if the site has SSL because the URL for the site will start with HTTPS:// (instead of just HTTP://). An icon of a locked padlock will appear, typically in the status bar at the bottom of your web browser, or right next to the URL in the address bar. It depends on your browser. Rest assured https://www.rebellekids.com is secure. Never, ever give anyone your credit card over email. Ever.

2. Check Statements

Don't wait for your bill to come at the end of the month. Go online regularly and look at electronic statements for your credit card, debit card, and checking accounts. Make sure you don't see any fraudulent charges, even originating from sites like PayPal.

If you do see something wrong, pick up the phone to address the matter quickly. In the case of credit cards, pay the bill only once you know all your charges are accurate. 

3. Don't Tell All
No online shopping store needs your social security number or your birthday to do business. When possible, default to giving up the least amount of information. We only collect mailing information to ensure your packages arrive promptly and accurately. All payment information, credit card, pay pal transactions etc. are encrypted by our secure server and we do not see confidential financial information. That is why the secure "Lock At The Top" is so important. 

Shopping here at www.rebellekids.com is the safest and most secure it can be. 

Happy Shopping. 

30 Nov '14

Like us on Facebook!

Posted by Gabriella Mazarakis
Like us on Facebook to get all our sales and promotional contest information first!

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